Privacy Policy

Kanchwala value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website, make a purchase, or interact with us.

1. Information We Collect
We may collect the following types of information:

Personal Information: Name, email address, phone number, shipping and billing address, and payment information.
Account Information: If you create an account, we may store your username and password.
Order Details: Information related to the crockery products you purchase.
Website Usage Data: IP address, browser type, pages visited, and other usage data via cookies and analytics tools.

2. How We Use Your Information
We use your information to:

Process and fulfill orders
Communicate with you about your order or our products
Send promotional emails (only if you’ve opted in)
Improve our website and customer service
Comply with legal obligations

3. Sharing Your Information
We do not sell your personal data. We may share your data with:

Payment processors to process transactions
Shipping providers to deliver your orders
Service providers (e.g., hosting or analytics companies) under strict confidentiality agreements